Welcome to Serene CRM's Privacy Policy. We are committed to protecting the privacy and security of our clients and website visitors. This policy outlines how we collect, use, and safeguard your personal information in accordance with industry standards and legal requirements.
2. Information Collection
We collect personal information such as email addresses and phone numbers exclusively through website forms. This collection occurs when you voluntarily provide us with your details, for instance, while making inquiries about properties or signing up for our newsletters and updates.
3. Use of Information
The information you provide is used solely for the purpose of sending you property-related updates and SMS marketing messages, in line with your preferences. We operate in full compliance with the 10-Digit Long Code (10DLC) standards for SMS marketing, ensuring that all communications are conducted responsibly and ethically.
4. Information Sharing and Disclosure
Your personal information is valued and protected. We do not share, sell, or rent your information to third parties. The confidentiality of your data is a top priority, and it is used exclusively for the purposes mentioned above.
5. User Consent
By providing your email address and phone number through our website forms, you are opting in to receive communications from us. This consent is a prerequisite for receiving our updates and marketing messages. If at any point you wish to opt-out of our communications, you can easily do so by following the unsubscribe instructions provided in every email or SMS message.
6. Data Security
We take the security of your personal information seriously. We employ a variety of security measures to ensure the protection of your personal data from unauthorized access, alteration, or destruction.
7. Compliance with Laws
Our privacy practices are designed to comply with the legal requirements applicable to our operations. We stay updated with the changes in laws and regulations, including those related to SMS marketing and personal data protection, to ensure ongoing compliance.
8. Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes made will be posted on this page, and we will indicate the policy's new effective date. We encourage you to review our privacy policy periodically.
9. Contact Information
If you have any questions or concerns regarding this privacy policy or our treatment of your personal information, please contact us at [email protected]
